Exclusive services and facilities for tourists

At ONESIAM

Explore exclusive services and facilities for tourists for your ultimate experiences at Siam Paragon - World Class Shopping Destination.



Free Apply Tourist Card to get 5-30% Discount + 5% Discount at Paragon Department Store and up to 6% VAT Refund, Click: https://bit.ly/3CL13fq



7 Currency Exchange Service Points with reliable and world class money exchangers

  • SCB Exchange, G Floor, in front of Siam Commercial Bank, South Zone (Open 10.00 – 21.00hrs.)
  • Kasikornbank Currency Exchange, G Floor, next to Kasikorn Bank (Open 11.00 – 21.00hrs. )
  • P&P Jewelry, Fl. 1, North Zone (Jewelry store with money exchange service. Recommended to make advance appointment via 0 2129 4386-8. Open 10.30 – 18.30hrs. )
  • Krungsri Exchange, Fl. 1, South Zone (Open 11.00 – 21.00hrs. )
  • Thanachart Bank Currency Exchange, Fl. 1, South Zone (Open 10.30 – 21.00hrs.)
  • Superrich, Fl. 3, North Zone (Open 11.00 – 20.00hrs.)
  • Value Plus Currency Exchange, Fl. 4, North Zone (Open 10.00 – 21.00hrs.)


For your convenience and ultimate experience, Siam Paragon is providing interpreting service for English, Spanish, and Chinese speaking tourists.
Available daily, 10.00 – 22.00hrs.
Counter Tourist Ambassador at Siam Paragon G Floor, Stardome zone (near Bangkok Bank)



Free Wi-Fi available throughout the area of Siam Paragon, Siam Center and Siam discovery.
Register @onesiam_freewifi True as your provider with unlimited wi-fi duration usage



Enhancing your ultimate shopping experience at Siam Paragon with Personal Shopper Service. We would take excellent care of each customer and recommend products and promotions that fit to each customer need.

  • Reserved for selected Siam Kempinski / VIZ Black cardholders.
  • Spend at 300,000THB or more, get invitation from your hotel.

For more details, please contact Tourist Counter, G Fl.



Muslim Prayer Room
Prayer room is available for muslims. Open daily, 10.00 – 22.00hrs. at Siam Paragon.

  • Registration available in front of the prayer room.
  • Social Distancing applied. Limit to 10 persons.
Location: B 1, South Zone Lift Lobby



For your ultimate shopping experience and convenience, we offer “Drop to Your Door”
service for customers spending at 5,000THB or more at Paragon Department Store.
For more information, please contact Information Counter (M Floor, cosmetic zone and customer service counter on 4th Floor in Paragon Department Store)



No more carrying your luggage around. Please drop your luggage at Lock Box Plus+ for your safety and convenience. This is Self Service.
At the same location, we also provide Mobile Charging Service, Delivery Service to Suvannabhumi Airport, and all kinds of travel gadgets.

Location: Outside the shopping center, G Fl., near Bangkok Bank exit



If you would like to ship to overseas, DHL Express service is available at Siam Paragon. We also have free packing service and Custom One Stop Service.
Location: Fl. 5, Blu-O Karaoke

First Aid is available for visitors in the event of sudden illness or injury. Please contact our staffs for service.
Lost & Found Center located at Car Park area near South lift lobby exit, please contact any customer relations counter for assistance







Baby Room is available for parents to personally take care of babies. Feel free to change diapers, feeding, or play with toys available.

Location: Fl. 3, near Mothercare zone

Free Wheelchair Service and Stroller Service** Please contact at Siam Paragon. We facilitate you through all lifts and entrances/exits.



Experience luxurious reception for tourist at Siam Paragon Tourist Lounge. Enjoy relaxing meals, work, business, and any activities of your choices here.

  • Reserved for foreign tourists and tour guide.
  • Water and Snack available.
  • Magazines available.

Location: G Floor, near entrance to Sea Life Bangkok

  • Open daily, 10.00 - 22.00hrs.

(Due to COVID-19, Tourist Lounge is temporarily closed)

For More Information Call: 02 610 8216 or E-mail: SPDAmbassador@siamparagon.co.th



Tourist who have not a domicile in Thailand can apply for VAT Refund for Tourists, by filling VAT Refund Application for Tourist Form (P.P.10) available at any stores. Applied for every spending at 2,000THB or more (after discount), spending limit to 200,000THB. (Refund amount up to 12,000THB)

Required Documents:

  • Non-expired passport
  • VAT Refund Application for Tourist Form (P.P.10) *Name must be the same as mentioned on passport.
  • Original Tax Invoice
  • VISA Card with min. 6-month validity as deposit

Location: G Floor near to Sea Life Bangkok’s entrance

(Downtown VAT Refund service is not available, since the downtown VAT refund must be approved by the government)